Returns

Returns & Refunds

Your comfort matters to us — if you're not fully satisfied, we're here to help.

You may return any unused, unopened item within 30 days of delivery for a full refund.

How to start a return:

  1. Contact us at [deine E-Mail] with your order number
  2. We'll send you return instructions
  3. Once we receive your item, your refund will be processed within 5-7 business days

Please note: for hygiene reasons, earplugs and sleep masks can only be returned if unopened and unused.